According to Forbes, small business owners are struggling to market their goods and services. Many small business owners ...

Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Silverback Chatbot has officially expanded its product offering with the advanced development of its “AI Agent” feature, a ...

So it should only make sense that every business wants to do its absolute best to implement a process that keeps customers satisfied before, during, and especially after the sale is completed.

April 03, 2025--(BUSINESS WIRE ... Nimble Email Marketing, our customers can now scale their outreach and strengthen relationships like never before." Key Features and Benefits Unlimited Sends ...

--(BUSINESS WIRE)--Clariti today introduced Community Templates, a time-saving cloning feature for Clariti Launch and Guide that allows admins to easily replicate other customers’ permitting ...

When something goes wrong, these customer apology email templates will help you quickly solve the problem ... Using Gorgias’ Customer Sidebar feature, your customer success or support team can see ...

Explore our comprehensive 2025 review of Grasshopper Business Checking, covering account features, fees, customer experiences, and suitability for small businesses. Grasshopper is a fully digital ...

By providing our customers ... templates that help them provide more personalized and professional responses. The results speak for themselves.” “Our AI journey is focusing on three areas: operational ...