Also, make sure the Camera is turned on the entire time you are connecting it with EOS Utility on a PC. Make sure the cable you are using to connect the Canon camera with EOS Utility on your PC is ...

A colleague has just bought a shiny new Canon MV450i camcorder ... but is it possible to connect the DV socket on the camcorder to any other port on his PC e.g. a USB port? This may be slower ...

and Canon EOS Digital Info via your browser if you’re using a Windows computer. Physically connect your Canon camera to your computer using the USB cable that came with it and switch your camera on.