Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

Trust is built or rebuilt through honest, values-based storytelling. It’s a significant opportunity for damaged brands. Why? Because companies that acknowledge error and demonstrate intent to change ...

With the wind blowing more and more in a direction chosen by the consumer, wouldn’t it be wise to listen to what they have to ...

Abstract: Customer perception is very important in ensuring the positive feedbacks and endurance of a product or service in the market ... In this paper, an exploratory approach of speech emotion ...

Finances are a major pain for most working adults. Whether you’re overwhelmed by credit card debt or have aspirations of ...

CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

Building on this momentum, the company is introducing a new organizational structure for its Safety business unit, designed to strengthen customer support, enhance product management, and drive ...

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Whether you're mapping out ideas, designing user flows, or organizing tasks, Cooketh Flow provides an intuitive drag-and-drop interface that makes building and refining workflows effortless.

This could transform asthma care for the health provider and patient across the patient journey, from diagnosis to remission. For diagnosis, smartphones and artificial-intelligence-enabled devices can ...

SARASOTA, Fla. (WWSB) - Will Lurea, Co-Executive Director with Lifeline Productions, joined us as a guest host today & discussed his upcoming play. You can see “Entangled” May 15th through the ...

it would take us about six months to get through a large enterprise and do that mapping for each of their products," Smith said. "Today, we can do it all on the same day." Smith says audit ...