The following states have the highest rates of major retailer store closures in 2025—from Macy's to JCPenney to GameStop.

Capital District Electric is a great company to call if you need a 24-hour emergency electrician in Albany. Empire Solar ...

The City of Philadelphia expects more than 1 million people to attend Friday's Super Bowl celebrations for the Eagles.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

"Standalone AI products are simply extending legacy ticket-based customer service tools to make customers feel even more ...