Zuora, Inc, a leading monetization platform for modern business, today introduced Zuora Collections, leveraging AI to embed ...

Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools ...

By promoting cross-departmental collaboration and alignment, organizations can ensure a seamless and consistent customer experience across all channels.

In the current fast-paced and competitive business world, organizations need to remain agile, efficient, and responsive to market needs. Enterprise Resource Planning (ERP) solutions such as SAP have ...

The Business Process as a Service (BPaaS) market has seen a significant growth in the last decade, which has been fuel by rapid digital changes and increasing cloud-based solutions by organizations ...

Deeyana Tourserkani had a lot of ground to cover with her client in the 10-minute meeting — saving for the kids’ education, ...

Customers, whether they are new or have been loyal to your business for years, can be easily managed and categorized based on ...

From new tech to value-based care, leaders of Anthem Memory Care, Juniper Communities and Northbridge Companies see a need to ...

Shed Geek Marketing and ShedPro have announced a new software integration that links their respective platforms to improve how shed dealers manage customer inquiries and respond to potential buyers.