Financial institutions across the United States have grappled with compliance requirements under the Customer Identification ...

we were building a relationship where they felt heard. These feedback loops revealed gaps we hadn’t even considered and ...

The interior of one of Rivian's "spaces," which the company claims offer no-hassle, no-pressure opportunities to experience ...

An MCP-powered model could, for example, use a cloud-based code editor to write Python scripts. This past April, Google LLC open-sourced a similar protocol called A2A.

sales model, Democratic lawmakers in New York are pushing to end the automaker’s direct sales exemption. This comes as a response to CEO Elon Musk ‘s support for the Trump administration.

Transformer-customer connectivity relationship is the index for electricity customers’ connections to the up-level transformer in the low-voltage distribution systems. Such relationship serves as the ...

The team built a model using Azure OpenAI’s LLM capabilities, Microsoft Fabric and PowerBI to ingest, analyse and generate insights from the data. It reads the comments and can effectively summarise ...

To enrich CX across four lifecycle stages—acquisition, activation, relationship-deepening, and retention—HSBC employs machine learning (ML) and real-time computing to analyze 1.3 million ...

That’s right, the earliest examples of customer relationship management didn’t contain email marketing features - and the concept of the best cloud CRM was many years away. Even so, the roots ...

Alibaba.com, a prominent player in international business-to-business wholesale, is introducing an AI-upgraded version of OKKI, a customer relationship management tool.

The bond that a DTC brands creates with the customer is deeper, and, as a result, it takes more effort to keep the relationship going. Brands need to be cognizant of the fact that membership ...