Dutch retailer Jumbo has reported a 3.7% increase in turnover to €5.8 billion the first half of its financial year.

May brought a slight cooling in customer sentiment across the UK’s financial services sector. While the figures remain strong ...

OPFI's customer-first model, AI-driven approvals and top satisfaction scores set it apart in alternative lending.

Customers notice the cracks between your teams. The solution: align internally to reduce friction, earn trust and grow ...

With this valuable information, any company in any industry can learn from the investment Verizon is making in customer ...

CSATOne company exceeded 92% of its CSAT targets and another earned a 96% retention rate focusing on customer satisfaction. Want results like that?Read 'Unlock the Secret to Higher Customer ...

Call Center training should be part of a broader CX management strategy and can deliver real financial benefits when not ...

Currys PLC (DSITF) reports a 37% increase in adjusted profit before tax, despite facing inflationary pressures and market ...

Manulife Financial combines strong growth in Asia, a solid dividend, and deep value with a discount to book and earnings ...

Explore how an AI-powered platform automates workflows and enhances customer interactions, giving businesses a competitive edge.