The Charlotte-Mecklenburg Police Department was honored as the 2025 "Organization of the Year" for its innovative "CMPD ...

QuickLift Dumpster Rentals is expanding its operations to cover a larger area in New York and Connecticut. This growth allows ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Despite years of investment in contact center platforms, chatbots and automation tools, many still struggle to deliver ...

Clear, transparent and empathetic messaging can help buyers — both B2C and B2B — understand the necessity behind price ...

Silverback Chatbot, a provider of AI-powered communication solutions for businesses, has formally announced the launch of its ...

US-based communications company Twilio is helping utilities companies around the world optimise their customer service by using AI voice assistants ...

What does a customer-centric approach to digital transformation look like? Explore how advanced wireless networks are ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on ...

Hastings Utilities has unveiled a new tool that will help customers manage their bills and improve customer service starting ...

"This is a natural evolution of Reynwood's mission to make buiness communication more intelligent, responsive, and accessible," said Rich Kelly, Founder and CEO of Reynwood Communications. "With ...