The company is actively working to assess and resolve the issue but has not disclosed the cause or full impact.

While AI autonomy creates immense opportunity for efficiency and the best outcomes, risks around control and accountability ...

Ford is recalling more than 556,000 vehicles, according to the National Highway Traffic Safety Administration. For a full list of recalls or to see if your car needs repairs, visit the NHTSA website.

Most Americans still prefer people over tech at the window. See what 2025 data reveals about the rise of the AI drive-thru ...

The good news is consumers and restaurant operators are not completely at odds. Consumers agree that automation has its place ...

STATEN ISLAND, N.Y. — A Tottenville woman sys she has been pushed to financial ruin after a solar power company filed for ...

"Now, by the time consumers contact customer service, they've exhausted the many ... the company's automated phone system told her she would be on hold for 45 minutes. She had a better idea.

Dublin AI startup Solidroad raises $6.5M from First Round Capital to transform customer service training with AI that coaches human agents and improves satisfaction scores.

Discover how triage AI agents are transforming industries with real-time, data-driven decisions to solve high-stakes ...

Q1 2025 Earnings Conference Call June 5, 2025 8:00 AM ETCompany ParticipantsJasmine Lee - Corporate ParticipantBoard Secretary ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...