Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

Scammers are setting up fake customer service responses to lure people who have trouble with legitimate companies.

Airline customer service scams have hit consumers who Googled for phone numbers as scammers try to cash in on delays or ...

An Adidas data breach through a third-party vendor exposed customer details like emails and phone numbers, raising concerns about phishing and identity theft risks.

Consumer watchdogs also warn that scammers can create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

A Utah woman thought she paid a pro to help prepare her taxes. Instead, she says she nearly lost thousands of dollars to someone posing as a Venmo customer service representative.

Ford is recalling more than 1.124 million vehicles, according to the National Highway Traffic Safety Administration. For a ...

When states like California try to regulate broadband, mobile, and VoIP like the rotary telephone, it is bad for consumers, ...

The Reserve Bank of India in January directed all banks and regulated entities (REs) to call customers only using phone numbers that begin with the "1600xx" series for transactions or service ...

By carefully reviewing network reliability, data needs, device options, and customer service quality, seniors can confidently choose a plan that supports their connectivity needs without unnecessary ...

THE best and worst broadband and mobile providers for customer service have been revealed by the regulator. All major providers were ranked on how pleased customers were with the service. O2, ...

A number of vehicles are being recalled because of problems with the rear-view back-up camera and related equipment. Here is ...