M&S' announcement that customer data had been stolen as part of the ongoing cyber attack was expected due to the nature of ...

A server named Ricardo from Cazuelas Mexican Cantina in Columbus, Ohio, was subjected to abhorrent abuse by a customer earlier this week Staff at a Mexican restaurant ... They enjoyed the service. And ...

But most scam customer service centers aren’t based in this region of the world. So the bad actors on the other end of the line are unaware that the words they’re using ... (Note: This call took place ...

Maybe you want to make an earlier flight, need to scramble ... said customer service workers may try to relax a passenger with humor, and sometimes fellow passengers can help. Just last week ...

HNB Assurance celebrated Customer Service Week 2024 with a series of events that spanned from October 7th to 11th, celebrating the dedication and service of its customer-facing teams. This year’s ...

The jamboree firms displayed during customer service week did not align with the daily treatment of customers, writes ARINZE NWAFOR Stakeholders have expressed increasing frustration with the ...

As we celebrate Customer Service Week, it's essential to highlight what truly fuels successful customer relations-trust, consistency, and quality. At the Kenya Bureau of Standards (KEBS), we ...

Access Bank (Ghana) Plc has marked Customer Service Week 2024 with a symbolic cake-cutting ceremony held simultaneously across all 56 branches nationwide. This event, under the theme ...

miLife Insurance has been commemorating its Customer Service Week with some teachers in Kumasi, reiterating the company’s commitment to transparency, fairness, and financial security. Chief ...

Customer chatbots built on top of general purpose gen-AI engines are proliferating. They are easy to develop but hard to secure. In January 2024, Ashley Beauchamp ‘tricked’ DPD’s chatbot into behaving ...

WASHINGTON (AP) — The Senate is scrambling to pass a $105 billion bill designed to improve air safety and improve customer service for air ... in the Senate this week after senators from ...