Zendesk’s AI-first approach aims to resolve 80% of customer issues automatically, while changing pricing, voice support, and internal operations.

The company is recognized for innovation, operational excellence, and customer-centric digital transformation in Brazil's fast-evolving CXM landscape SAN ...

Are dead zones a thing of the past? T-Mobile and Starlink's new satellite cell service thinks so. Here’s what you need to ...

Commerce Department numbers are proof of this trend: ecommerce sales in the first quarter of 2025 grew 6.1% over 1Q24 ...

The hearing, which consumed 10 hours over two days, was aimed at whether to grant a preliminary injunction halting a $5 ...

As this historic neighborhood continues to evolve, it’s becoming a vibrant mix of cultures, businesses and experiences — a ...

Learn more› By The Deals Team The Deals team hunts for and highlights only the best discounts on picks made by our editorial ...

Amazon Now expands its 10-minute delivery service to select Delhi pin codes, offering quick access to everyday essentials.

Business process automation is one of the key factors in ensuring the competitiveness of enterprises. Thanks to the ...

For operators, inflation isn’t just squeezing margins—it’s forcing questions about strategy and what value means to ...

While officially a town, Reading has the scale, amenities, and economy of a small city. Located in Berkshire, about 40 miles ...