Genesys India center drives innovation in contact center software, challenging AI disruption with improved agent experience.

Digital Realty Trust raised its annual core funds from operations (FFO) forecast on Thursday, betting on strong demand for data center services, sending its shares up 3.3% in extended trading.

BNI UAE EXPO 2025 will bring together over 1,000 entrepreneurs and senior decision-makers for two days of strategic ...

At least 151 people have been injured after jumping from high places due to panic caused by the earthquakes, Istanbul's ...

As an AI engineer at Meta, Boris Valkov helped build PyTorch, one of the world’s largest machine learning libraries. During ...

AI transforms call center analytics by augmenting human capabilities rather than replacing them. This partnership between AI ...

Lawyers are calling on the government to announce an amnesty on penalty and enforcement fees attached to toll fines to stop ...