The net promoter score scale breaks down what your customers look like based on their chosen NPS scores. A good NPS score falls above 20%, according to Staelin. “However, for enterprise ...

The eNPS question is very similar to the one for NPS, “On a scale of 0 to 10, how likely are you to recommend our organization as a place to work to others?” Although you likely have some ...

Seven in 10 NPs feel burnout and/or depression ... When rating their burnout on a scale from one (it does not interfere with my life) to five (I may leave medicine altogether), the most common ...