Half of CX leaders say their firms pay employees for hitting NPS targets, according to Forrester research. Companies commonly view a connection between compensation and net promoter scores as a ...

With scores ranging from zero to 100, NPS is a powerful indicator of customer ... it’s the cornerstone of our culture and the ...

Since its introduction by Reichheld in 2003, organizations have swooped around the Net Promoter Score (NPS) (Lewis & Mehmet ... we were able to support key marketing principles with numerous case ...

Far exceeding the industry and national averages, leading logistics solutions specialist Speedy Freight has received a Net Promoter Score of 85. A widely recognised metric to gauge customer ...

ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has announced a Net Promoter Score (NPS) of ...

The Net Promoter Score (NPS) is not a reliable metric for predicting revenue ... In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing ...

Origami’s “net promoter score” (NPS) of 64 was the highest ... with significant enhancements,” according to the report. “Key highlights include ... a new Origami Mobile app for on ...