Dutch Railways’ use of NICE CXone boosts agent and customer experiences Dutch Railways sought a reliable solution to streamline disparate systems and increase operational efficiency, selecting ...

“Nice is ultra-connected for the upper classes but less so for ... that some considered obsolete,” said Jean-Pierre Farandou, CEO of French national railway company SNCF. Starting in Calais and ending ...

The IP-based NICE solution was selected following successful implementation on the Qing Zang rail - the railroad connecting Lhasa in Tibet to Germu in Qinghai , and the Beijing - Tianjin inter ...

The IP-based NICE solution was selected following successful implementation on the Qing Zang rail -- the railroad connecting Lhasa in Tibet to Germu in Qinghai, and the Beijing-Tianjin inter-city ...