Salesforce unveils groundbreaking AI research tackling "jagged intelligence," introducing new benchmarks, models, and guardrails to make enterprise AI agents more intelligent, trusted, and ...

Salesforce has announced that Vietcombank is implementing Salesforce’s Financial Services Cloud, CRM Analytics, Marketing ...

Salesforce has entered into a definitive agreement to buy Convergence.ai, a AI agent technology company. This acquisition is ...

Sales professionals are using generative and autonomous AI to prepare for in-person meetings and calls.

The integration of AI into software-as-a-service (SaaS) is no longer a futuristic idea—it's a competitive necessity. As ...

AI agents are fast becoming much more than just sidekicks for human workers. They’re becoming digital teammates—an emerging ...

While 79% of security leaders believe that AI agents will introduce new security and compliance challenges, 80% say AI agents ...

Salesforce benefits from a first-mover advantage in the thriving AI agent niche. Learn why CRM stock is a Buy.

On Thursday, Salesforce launched its inaugural Salesforce AI Research in Review report, highlighting the tech company's innovations, including new foundational developments and research papers ...

At Salesforce, sellers use AI-powered tech to help them prepare for these conversations. This article is part of "AI in Action," a series exploring how companies are implementing AI innovations.

As artificial intelligence (AI) transforms healthcare, organizations face unprecedented opportunities-and risks. From ...

Agentic AI is the latest tech innovation for us to get worrying about. Salesforce's State of IT report doesn't do much for ...