Call the Midwife star Olly Rix has fueled rumours that he could be in the running to become the next James Bond in an ...

A couple were left reeling after being offered £200 and some counselling sessions in response to their complaints about what ...

A travel vlogger recently took a flight with what’s been labelled India’s “worst-rated airline” and is now encouraging ...

People who win on The National Lottery in the UK have a choice over whether to take publicity or to keep their win to ...

Ofcom’s annual report into customer service reveals the networks that offer the most satisfaction – and it’s not who you ...

Exceptional customer service doesn’t happen by accident — it’s the result of intentional decisions that prioritize listening, ...

Currently, criminal cases can be stopped at any point if a prosecutor decides there is no longer a realistic prospect of ...

Tariffs also are expected to increase mortgage rates and homeowners insurance premiums. Add Trump’s proposed deportations to ...

Grant Wilfley Casting is casting for luxury car owners and bottle service girls, among other roles, for the Philly-born ...

Across America, transit agencies are launching customer experience (CX) programs to improve customer satisfaction, attract ...

What makes great customer service? I believe it's empathy, reassurance and confidence, so is AI with a human touch the answer ...

Pega is taking a contrarian approach to enterprise AI agents, arguing that workflow-based automation is more reliable than ...