Marriott is preparing to deploy an AI tool that should automate the complicated task of hotel room assignment for front desk ...

It’s abolishing check-ins at the front desk. By this summer, customers at eight South Florida Marriott hotels from Palm Beach Gardens to Dadeland will be greeted on arrival, handed room ...

including at the front desk.” Marriott said the so-called “contactless arrival kiosks” are meant to ease customers’ fears about getting COVID-19 by interacting with hotel staff.

Marriott will launch a new ... While the text-the-front-desk tool is a welcome time-saver, it’s hardly the only technology that hotel companies are pursuing. Starwood has launched keyless ...

In 2022, Tristan Choa checked into a Marriott Hotel in Seoul, Korea where he was on vacation. He did it without having to line up at the front desk. His key was digital, accessed through the app.

An international hotel brand is ditching ... in a sort of lounge area in front of the window, Molloy says. A room at the Calgary Marriott Downtown without a desk. (Dave Rae/CBC) "It was kind ...

CIO.com's Al Sacco put Marriott's mobile app and mobile ... “Because of your feedback, the hotel is working to ensure that its front desk associates are retrained about how program works and ...