It’s abolishing check-ins at the front desk. By this summer, customers at eight South Florida Marriott hotels from Palm Beach Gardens to Dadeland will be greeted on arrival, handed room ...

Skift Marriott is preparing to deploy an AI tool that should automate the complicated task of hotel room assignment for front desk staff. “Essentially, taking hours and hours of manual work ...

including at the front desk.” Marriott said the so-called “contactless arrival kiosks” are meant to ease customers’ fears about getting COVID-19 by interacting with hotel staff.

Marriott will launch a new ... While the text-the-front-desk tool is a welcome time-saver, it’s hardly the only technology that hotel companies are pursuing. Starwood has launched keyless ...

An international hotel brand is ditching ... in a sort of lounge area in front of the window, Molloy says. A room at the Calgary Marriott Downtown without a desk. (Dave Rae/CBC) "It was kind ...

At the end of the third-quarter 2024, Marriott's development pipeline totaled nearly 3,800 hotels, with approximately 585,000 rooms. Nearly 220,000 rooms were under construction.

CIO.com's Al Sacco put Marriott's mobile app and mobile ... “Because of your feedback, the hotel is working to ensure that its front desk associates are retrained about how program works and ...