Broadband and mobile phone costs were part of the ‘awful April’ bill hikes - but are you getting the most for your money?

Sky customers are facing a frustrating morning as the broadcaster's service continues to experience widespread disruptions. The issues appeared to begin last night, Thursday, May 15, and have ...

That’s why Comcast is focusing on more simple and transparent packaging, while continuously looking for ways to maximize ...

THE best and worst broadband and mobile providers for customer service have been revealed by the regulator. All major ...

The vast majority of complaints were over Sky's TV service, although a small number of people also had ... impacted by the outage then you should contact Sky directly to ask for compensation.

Consumer watchdogs also warn that scammers can create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

A new survey has shed light on the varying quality of customer service experienced by individuals contacting call centres ...

Sky TV customers across the country are continuing to report outages with the TV and internet. On DownDetector, more than 2,000 users have said they are still facing problems. At its peak overnight, ...

Consumers must be aware of scams that can be triggered when doing an online search for customer service or even a company's phone number.

Luxury fashion brand Dior is the latest retailer to announce that some of its customer data has been stolen ... the increasing number of high-profile incidents could be down to a change in the ...

Back Market has become one of the go-to sites for users who want to save some money by purchasing refurbished tech , but is ...