Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...

Denis Sergeev is caught in measures against 56 bodies and individuals aimed at hurting Russia’s ‘malign activity globally’ ...

From retail to IT support, artificial intelligence agents are software programs that help workers with repetitive tasks and ...

Discover how Microsoft AutoGen revolutionizes multi-agent AI workflows. Learn about its advanced features, real-world ...

The championship saw the Los Angeles Dodgers achieve a 7-6 victory after a series of errors made by the New York Yankees.

Xbox's new support virtual agent will use AI to help you fix your most urgent issues, whether we're talking about games, or ...