Customer service reps are supposed to make it easy for customers to get the help they need. However, Verizon reps seem to be ...

Verizon's customer service account on X, @VerizonSupport, responded to dozens of users reporting service issues on Monday morning. This is a developing story. Natalie Neysa Alund is a senior ...

Cellphone dropouts can be expected in rural areas but customers of one carrier in West Omaha are frustrated. Verizon ...

Storch was incensed. Nothing was resolved. She believed she should not lose out because Verizon’s system is unable to honor ...

Verizon internet customers began reporting issues with their service overnight and into the ... issues in one Verizon Support response to a customer on X, but the last time it mentioned any ...

WASHINGTON (TND) — After a service issue impacted thousands of Verizon customers Monday, the company says the issue has been fixed. Just after 7 p.m. EST, Ilya Hemlin, a Verizon representative ...

There appears to be a widespread outage of Verizon cell phone service ... problems are mobile phone users. If SOS or "SOS only" is in the status bar, the device isn't connected to the ...

"Our engineers are engaged, and we are working quickly to identify and solve the issue." Verizon's customer service account on X (@VerizonSupport) has responded to several users reporting service ...

Verizon is now looking into cell service issues in parts of the Tri-State ... Duras was the third person to call, she said. A customer service representative told her they weren't sure what ...

Nuc said she has talked to Verizon customer service about its network performance and was told the carrier is working to address the issue. But she doesn’t know how the service problems can be ...

Some Verizon customers ... half of those reporting problems are mobile phone users. If SOS or "SOS only" is in the status bar, the device isn't connected to the customer's cellular network.