A day before Satrupa Kagel’s flight from Tokyo to San Francisco, she found out that American Airlines had canceled her ticket. Is she on the hook for the $3,548 that she had to spend for a last-minute ticket?

American Airlines proudly transported approximately 211 million passengers to more than 350 destinations around the world. On each journey and throughout our operations, we make safety the foundation of everything we do for our customers and team members.

An American Airlines flight from Dallas to Seoul turned around five hours into the trip due to a maintenance issue, leaving passengers confused as the crew gave no immediate explanation.

Passengers on an American Airlines flight from Dallas, Texas, to Seoul, South Korea, were shocked when the plane unexpectedly turned back after five hours of travel. "New fear unlocked," commented a traveler who described the situation on her Instagram.