Intradiem, the leading provider of contact center automation solutions for customer service teams, today released new research that finds a disconnect between contact center leader priorities and what ...

Automate the right message to the right customer at the right time to drive increased visits, higher average checks and ...

While the most ordered item on room service remains the burger, hotels sometimes report some outlandish room service requests ...

BALANI Custom Clothiers officially launched. Today, its custom garments process still provides top-tier garments decades ...

Florwer Carlin Lizano, Jr., 38, a convicted felon who is now charged with first-degree murder, remains at large, police tell PEOPLE Emily ... Cosmopolitan Magazine and ELLE Magazine.

It’s not just about cutting costs. Hawai‘i outsourcing companies provide expertise in preventing cyberattacks, complying with ...

A prominent AI expert says the risk of hallucination and error can never be completely eliminated. Experts at BBVA and Celent ...

St. Mary's Bank in New Hampshire tries to serve members as it has for 116 years, while dealing with today's cybersecurity and ...

Who are the best bureaucrats in America? Every year, one awards show makes the case—to surprisingly moving results.

Government Experience Awards celebrates jurisdictions that have raised the bar in technology to heighten the way they deliver essential services to residents with a focus on ease and efficiency.

It’s way bigger than just a bunch of guys in their bedroom filming,” says Jordan Schwarzenberger, manager of the Sidemen, a ...

Shifting requirements for supply chain traceability and carbon footprint disclosure, along with solar oversupply and ...