Report] Discover how leaders are maximizing their CX using 3 top AI trendsAI continues to rewrite customer service rules and the smartest companies aren't waiting to catch up. They want to get ahead ...

Toyota is no stranger to safety, and this time, it’s the Crown Sedan stealing the spotlight in Japan. The vehicle, which is not offered in North America, snagged the highest score in 2024 from Japan’s ...

Cool temperatures left the power train shivering. But drivers tired of touchscreens and other attention-stealing “upgrades” ...

In a look ahead at a week of Cambridge and Somerville events, there’s a CaziCon comics convention, Carnaval, Joyfest and Hong ...

British businesses admit to experiencing data-related issues since the inception of GDPR Over a fifth (23%) of UK businesses cite budget as a barrier to improving security practices Looking ahead, 40% ...

The compact crossover is one of the most popular segments in the auto industry, and Mazda made its mark with the introduction ...

Chinese consumers will soon get a fully electric EZ-60 with 373 miles of range according to the (rather lenient) CLTC cycle ...

Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our ...

Above the four models just mentioned sit the CX-60 and its wider-bodied CX-70 brother – essentially the same in most other ...

As other platforms revolved around tickets and cases, Gladly created a platform built entirely on the concept of delivering ...

CJ Kirst scored six goals, Ryan Goldstein added four and Cornell, the first NCAA lacrosse champion, ended a 48-year drought with a 13-10 win over Maryland for the Big Red’s ...

Toyota currently rules the roost, with its RAV4 beating out even the Ford F-150 to be the best-selling car in the US, but ...