The Mazda 323 enjoyed a long run at the economy end of the Japanese automaker's lineup. Why did Mazda drop the 323, and what ...

Report] Discover how leaders are maximizing their CX using 3 top AI trendsAI continues to rewrite customer service rules and the smartest companies aren't waiting to catch up. They want to get ahead ...

Toyota is no stranger to safety, and this time, it’s the Crown Sedan stealing the spotlight in Japan. The vehicle, which is not offered in North America, snagged the highest score in 2024 from Japan’s ...

SUVs are immensely popular, which means that automakers are competing to build affordable but attractive options. So which ...

Businesses and states had sued the government, saying the president didn’t have the authority to impose the levies.

Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

Cool temperatures left the power train shivering. But drivers tired of touchscreens and other attention-stealing “upgrades” ...

British businesses admit to experiencing data-related issues since the inception of GDPR Over a fifth (23%) of UK businesses cite budget as a barrier to improving security practices Looking ahead, 40% ...

Microsoft is commemorating our 50-year anniversary by celebrating the achievements of our employees, customers and partners that have dreamt, built and used Microsoft technology as a force for good, ...

The compact crossover is one of the most popular segments in the auto industry, and Mazda made its mark with the introduction ...

Chinese consumers will soon get a fully electric EZ-60 with 373 miles of range according to the (rather lenient) CLTC cycle ...

Verint ® (NASDAQ: VRNT) is a leader in customer experience (CX) automation. The world's most iconic brands - including more than 80 of the Fortune 100 companies - use the Verint Open Platform and our ...