Timeshare owners at Club Casa Dorada in Mexico say they were forced into an unwanted buyback. Worse, the timeshare company ...

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...

As Sherry Warren and her husband prepared for their upcoming Celebrity cruise, she bought a colorful passport case. The little wallet was stylish and protective, with Radio Frequency ...

UTOvacation sold Shih (Richard) Liu and his wife a once-in-a-lifetime trip to China and Japan. But Liu, like many other customers of this particular tour operator, now says he’s the victim of a scam.

Would Hertz accuse a customer of completely ruining a rental car even if it was returned in perfect condition? According to Darleen Brazoban, the answer is yes. Brazoban says she drove a Hertz vehicle ...

There’s a new scam coming to your home phone. Aggressive, fake customer service agents are on duty, demanding payment for Keto supplements you didn’t order. I learned about this bizarre scam firsthand ...

Don’t make the passport mistake these Princess cruise ship passengers made. You’re in the danger zone if your passport has less than six months left before it expires. Bob Gersna and his wife planned ...

American Airlines left Brooke Krukenberg and 24 family members stranded in North Carolina after canceling their flight home to Iowa. As the group scrambled to find alternative transportation, airline ...

I love traditions. One of my favorite family traditions is the annual road trip I take with my two daughters and a couple of their friends every summer. That’s when I load up the minivan with these ...

On the last night of her recent Royal Caribbean cruise, Amy G. bought a beautiful diamond ring on the ship. She was quite pleased with her purchase – especially ...

A Carnival cruise ship passenger says a beauty shop in Nassau somehow extracted $30,000 from her and her husband during a port stop. They’re the latest victims of the free facial scam to contact me in ...